In order to receive a credit for a Class Reservation, for which you have reserved a space, the cancellation window is no later than 3 hours prior to the beginning of the class/appointment.The Cancellation Policy is in effect once you make a reservation.
Any absent clients on an unlimited passes will be charged $14. Cancellations must be made before the scheduled class time to avoid the charge. For late cancellations (cancels made within 3 hours of a class) a fee of $7 will be applied for unlimited passes.
For all other Private & Semi-Private Appointments, the cancellation window is 24 hours prior to appointment time. No cancellations will take place thereafter. The Cancellation Policy is in effect once you make a reservation.
All sales are final for workshops and special events.
We thank you for being mindful when making cancellations. Our Cancellation Policy is here for the benefit of the whole Community.
** please note we do require a credit card for any advanced bookings**